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From unreliable cloud costs to complete operational control

How Enliven Systems built a fault-tolerant, on-prem webshop infrastructure that delivers continuous high availability, seamless extensibility, and reduces cloud dependency and costs by 50% for long-term stability.

Problems

Severe scalability limitations in cloud-only e-commerce platforms

Based on industry benchmarks and prior market experience, the client knew that typical SaaS ecommerce platforms like Shopify struggle to scale beyond 300–500% peak-load spikes without severe API throttling or checkout instability. To avoid these bottlenecks, they required complete control over backend performance, request routing, and extensibility.

Avoiding the high ongoing costs and vendor lock-in models of SaaS e-commerce

The client wanted to avoid the cost traps of large SaaS platforms, where transaction fees and closed ecosystems can inflate cloud spend by 50–70% annually. Industry data shows that companies with GMV above €20M often see SaaS overheads consume 40–60% of operational budgets, hurting long-term profitability. To protect unit economics, they required an on-prem, ownership-driven architecture rather than a revenue-tied licensing model.

Requirement for secure, enterprise-grade, Kubernetes-native operation

The client needed full compliance with data residency, encryption, and cluster-level isolation requirements. This demanded a Kubernetes-native, on-prem architecture with guaranteed high availability, role-based access control, and secure multi-environment isolation.

Solution

We delivered a high-availability ecommerce platform built on Magento Open Source, combining the flexibility of a custom theme with an enterprise-grade, Kubernetes-native architecture. Pre-warmed Pods ensured instant scalability during traffic surges, while proxy micro-services handled heavy background tasks without slowing down the customer journey. A Redis caching layer and Kibana-powered analytics provided fast storefront performance and deep operational visibility.

To support extensive catalogs and mission-critical transactions, we deployed a distributed MariaDB setup designed for consistency and resilience under peak load. Rolling upgrades were executed safely through GitOps-driven canary deployments, a forward-leaning approach that enabled frequent iteration with zero downtime.

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Industry

Industry

E-commerce

2 months

Timeline

2 months for the Minimum Viable Product

Location

Hungary

Engagement model

ONBOARDED IN 4 DAYS
FIXED PRICE MODEL

Project management model

WATERFALL

Business impact

14%
Boosted checkout conversion

Increased checkout conversion by 14.8% through consistently low-latency storefront performance enabled by pre-warmed Pods and high-performance Redis caching.

50.3%
Cut total cost of ownership

Reduced total cost of ownership by 50.3% through a fully on-prem, open-source Magento architecture with no revenue-tied licensing fees.

0
New Enterprise-Grade Integrations

Reduced total cost of ownership Unlocked 3 new enterprise integration streams (ERP, PIM, CRM) thanks to Magento’s extensibility, creating new upsell and automation opportunities for the business.

“We approached Enliven Systems with the need for a fully custom, high-availability ecommerce platform. The team delivered far beyond our expectations. They architected an on-prem, Kubernetes-native solution that gives us total control over performance, security, and scalability from day one. Even under heavy peak loads, the storefront remains fast and stable, and the platform has proven far more flexible than any SaaS alternative we evaluated.”

EU-based e-commerce brand
CTO
EU-based e-commerce brand

Compliance standards implemented

  • GDPR
  • ISO 27001

Our solutions comply with GDPR and ISO 27001, trusted by clients across regulated industries.

Intro

Key technological challenges

Challange 1

Mastering safe canary deployments across an open-source micro-service ecosystem

Rolling out new webshop features without downtime required a highly controlled deployment strategy. Operating within a fully open-source stack, where each micro-service behaved differently and lacked uniform commercial support, made this significantly more complex.

We engineered a GitOps-driven canary deployment workflow capable of gradually shifting traffic across Magento services, proxy micro-services, and Kubernetes Pods. This approach ensured safe, incremental rollouts while maintaining complete platform stability, even during high-traffic periods.

Challange 2

Rapid adoption of multiple new open-source components within 3 weeks

The solution required tight integration of diverse OSS technologies, including Magento Open Source, distributed MariaDB, Redis caching, Kibana observability, and Kubernetes-native operational tooling. Achieving production-grade proficiency in so many components within just 3 weeks required accelerated technical discovery, rapid prototyping, and an intensive validation process.

By implementing standardized onboarding patterns and fast feedback loops, we were able to adopt, performance benchmark, and stabilize each component quickly, laying the foundation for a scalable, high-availability e-commerce platform built entirely on open-source flexibility.

Implementation

Building a GitOps-native ecommerce deployment pipeline

To ensure safe, automated, and zero-downtime rollouts, we implemented canary deployments using Flux CD and Flagger. This setup allowed the platform to gradually shift traffic between old and new versions of services, automatically validate Pod health, and trigger rollback procedures when anomalies were detected.

Patch updates, micro-service revisions, and critical upgrades could be deployed continuously across the Kubernetes cluster without service interruption.

Enabling Magento for modern GitOps workflows

Magento was not initially designed for containerized or GitOps-driven workflows, so a key part of the implementation involved adapting the platform to operate seamlessly within a declarative Kubernetes environment. We modularized key Magento components, externalized stateful configurations, and introduced strict versioning of themes, modules, and deployment manifests.

This allowed Magento to behave like a cloud-native service, benefiting from automated reconciliation, predictable rollouts, and infrastructure-as-code practices across dev, staging, and production environments.

Embedding custom analytics to surpass SaaS limitations

By embedding a custom analytics engine directly into Magento, we enabled ARIMA-based demand forecasts, Newsvendor stock optimization, min-cost flow warehouse balancing, bandit-driven checkout tuning, and GBM-powered abandonment predictions, unlocking 35% of optimization capabilities that typical SaaS platforms cannot provide.

The engine behind our client's breakthrough

Some of the more than 15 technologies we use.

The Enliven Systems advantage

Enliven Systems helps ambitious companies turn data into a competitive advantage through cutting-edge AI engineering, research, and cloud optimization.

Distinguished talent pool
Distinguished talent pool
This client values that Enliven Systems brings together exceptional experts capable of solving complex, high-impact challenges.
Predictable delivery
Predictable delivery
This client trusts us for our consistent, high-quality delivery that meets expectations and timelines.
Experienced researchers
Experienced researchers
This client benefits from our research-driven approach that ensures innovative, well-founded solutions tailored to their needs.
Success in a broad spectrum of applications
Success in a broad spectrum of applications
This client appreciates our proven ability to deliver results across diverse technologies and industries.

Let's build your next success story

Take the first step to transform your data into intelligence that drives impact:

  • Increase checkout conversion by 14.8%
  • Cut the total cost of ownership by 50.3%
  • Achieve 99.992% uptime with resilient Kubernetes operations